Privacy Policy

1. Introduction

Renaissance Studio respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to information collected through our website, contact forms, Meta/Facebook/Instagram lead forms, WhatsApp, phone calls, email, and other enquiry channels connected to Renaissance Studio.

2. Information We Collect

We may collect the following information when you contact us or submit an enquiry:

• Full name
• Phone number or mobile number
• Email address, if provided
• Project type, such as residential, commercial, hospitality, corporate, or interior design
• Project details, requirements, location, budget, timeline, and preferences
• Information submitted through Meta, Facebook, Instagram, or other advertising lead forms
• Basic website usage information such as browser type, device type, pages visited, and interaction data

3. How We Use Your Information

The information collected is used for the following purposes:

• To respond to your enquiry or consultation request
• To understand your project requirements
• To contact you through phone, WhatsApp, SMS, or email
• To prepare proposals, quotations, design discussions, or project-related communication
• To improve our website, services, advertisements, and user experience
• To run and measure online advertisements, including Meta, Facebook, Instagram, and Google ads
• To prevent misuse, spam, fraud, or unauthorized access

4. Lead Forms and Advertising

If you submit your details through a Meta, Facebook, Instagram, Google, or other online advertisement, we may receive the information you provide in that form. We use this information only to contact you about your enquiry, understand your requirements, and provide relevant information about our architectural and interior design services.

We may also use advertising tools such as pixels, cookies, analytics tags, or conversion tracking to understand ad performance and improve future campaigns.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve browsing experience, understand visitor activity, analyze performance, and support advertising or remarketing campaigns. You can control or disable cookies through your browser settings.

6. Sharing of Information

We do not sell your personal information. We may share limited information only when necessary with:

• Renaissance Studio team members or authorized representatives
• Service providers who help operate the website, hosting, analytics, advertising, or communication systems
• Advertising platforms such as Meta, Facebook, Instagram, or Google for campaign measurement and lead management
• Legal or regulatory authorities, if required by law

7. Data Storage and Retention

We retain enquiry details only for as long as necessary to respond to your request, provide services, maintain business records, improve communication, or comply with applicable legal obligations. If your information is no longer required, we may delete or anonymize it.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You may contact us to request access, correction, updating, or deletion of your personal information. You may also request that we stop contacting you for promotional or follow-up communication, subject to any legal or legitimate business requirements.

10. Children’s Privacy

Our services are intended for property owners, businesses, developers, and adults seeking architectural or interior design services. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party platforms such as Instagram, YouTube, WhatsApp, Facebook, or Google Maps. We are not responsible for the privacy practices, content, or policies of third-party websites or platforms.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, advertising practices, or legal requirements. The updated version will be posted on this page with the revised date.